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Simply Elegant Policies

Choose from the list below to view the policies of interest:

Catering Policies | Delivery Policies | Event Policies | Delivery Zones | Health & Safety

CATERING POLICY

Services
We manage all aspects of off site private and corporate Catering, Event Management and Wedding Planning.

Hours of Operation
We are open Monday through Friday from 7:30 am to 5:00 pm. Closed Saturday and Sunday except for special events.

Ordering
Food orders should be placed at least one business day prior to the meal delivery. Nonetheless, we will accept orders until 9:30 am on the day of delivery if we have the resources available. Same day or rush orders may be subject to a 25% surcharge.

Hot Food Orders
As hot food requires more preparation time, orders should be placed two business days in advance of the day of the event. Hot meals require 8 or more of the same item.

Minimum Orders

Cold meals require a minimum of $75.00 before tax and delivery.
Hot meals require 8 or more of the same item.

Order Changes
Volume increases to an order may be made up to 9:30 am the day of delivery. Reductions to an order are not possible the day of your event due to our production schedule.

Cancellations

All cancellations less than one business day in advance of delivery will be charged in full. We will deliver the food at the specified time unless requested otherwise by the client. Large parties will require more than one business day notice depending on the size of their event. Please refer to our cancellation policy regarding events.